To create a captive-portal offer or service notice, open Outreach → Communications → Promotions and choose Create Promotion. Enter a Promotion name, optional Start date and End date, then choose What does this do?.
Choose the promotion type
- Percentage off plan prices or Fixed amount off applies a price discount. Enter Discount % or Amount off.
- Double internet speed applies the configured Speed multiplier.
- Promo message only (no price change) displays a promotional message.
- Service alert / notice displays a notice such as a maintenance or payment-service alert.
For price and speed promotions, optionally select Service types, Routers, and Plans. Leave Routers empty to target all locations, or leave Plans empty to target all plans in the selected scope. Add Badge text and Customer message when those fields are available. Alert style controls the notice appearance. Show on captive portal controls whether the promotion is displayed there.
Leave Start date blank to start immediately. Leave End date blank for a promotion that runs until turned off. The Promotions list shows the saved campaign and its type and target scope.