How do I set up a TP-Link Omada access point?

Use this when you choose TP-Link Omada under Network → Devices → Add Device. Paygrid adopts the access point on the hosted Controller, configures RADIUS and the captive portal, and creates your open guest Wi‑Fi.

Before you start

• An Omada EAP (or compatible Omada AP) with power and internet.
• The MAC address printed on the device sticker (format AA-BB-CC-DD-EE-FF).
• The AP admin username and password you set on the access point itself (not your Paygrid login).

Steps

1. In Paygrid, open Add Device, choose TP-Link Omada, and leave the slideover open.
2. Power the access point and connect it to the internet.
3. On the AP settings page, open System → Controller Settings → Controller Inform URL.
4. Paste the Inform URL shown in the amber helper box in Paygrid (click it to copy), then Save.
5. Back in Paygrid, enter:
   • Access point MAC
   • AP username / AP password
   • Guest Wi‑Fi name (SSID) — open guest network; customers authenticate on the Paygrid portal
6. Press Add. Keep the panel open until status shows ready, then open the device.

What Paygrid does after you press Add

• Uses (or creates) a Controller site for your ISP account
• Adopts the access point
• Configures External RADIUS and the Paygrid captive portal on that site
• Creates or updates the guest SSID

When the device shows Online, guests joining that SSID should reach your captive portal.

Troubleshooting

• Still Pending / not Online — confirm Inform URL was saved on the AP, the AP has internet, and the MAC matches the sticker. Use Retry adopt or Reconfigure device from the device page if needed.
• Wrong guest Wi‑Fi name — change it later with Change guest Wi‑Fi name on the device page.
• MikroTik routers — use the MikroTik path on Add Device instead; see How do I view and manage routers?.